Boil Water Notice Lifted

December 11, 2015

The Comox Valley Regional District (CVRD) and Island Health have lifted the boil water notice effective immediately. 

Following daily testing and regular monitoring of the system since the notice was put in place on December 4, 2015, the CVRD and Island Health have confirmed that water quality in the system is now safely within drinking water guidelines.

The water that supplies the Comox Valley water system originates in Comox Lake and is taken from the Puntledge River and delivered to approximately 41,000 residents. Those areas affected by the boil water notice were the City of Courtenay, the Town of Comox, and the Comox Valley, Arden, Marsden/Camco, Greaves Crescent, and England Road water local service areas.

Island Health guidelines recommends the following after a boil water notice has been lifted: 

  • Flush all water-using fixtures for one minute.
  • Run cold-water faucets and drinking fountains for one minute before using the water.
  • Drain and flush all ice-making machines in your refrigerator.
  • Run water softeners through a regeneration cycle.
  • Drain and refill hot water tanks set below 45 C (normal setting is 60 C).
  • Change any pre-treatment filters (under sink style and refrigerator water filters, carbon block, activated carbon, sediment filters, etc.). 

For up-to-date information and resources on the boil water notice, visit www.comoxvalleyrd.ca/boil.

The Comox Valley Regional District (CVRD), in conjunction with Island Health, has issued a boil water notice effective immediately.     

Due to the intense rainfall experienced over the past 24 hours, turbidity levels have risen in both Comox Lake and the Puntledge River. The water that supplies the Comox Valley water local service areas originates in Comox Lake and is taken from the Puntledge River and delivered to approximately 41,000 residents.

All users of the Comox Valley water system (especially those with compromised immune systems), are instructed to boil their drinking water for one minute at a rolling boil. Those areas affected by this boil water notice are the City of Courtenay, the Town of Comox, and the Comox Valley, Arden, Marsden/Camco, Greaves Crescent, and England Road water local service areas. (Please note: this boil water notice does not affect residents in the Village of Cumberland, Royston or those connected to the Black Creek-Oyster Bay water supply system).   

Until the boil water notice is lifted, all users are asked to minimize non-essential water use. The CVRD will advise users when the problem is resolved.

If you have any questions regarding this notice call the CVRD at 250-334-6006. For updated information and resources on the boil water notice, visit www.comoxvalleyrd.ca/boil.

The Comox Valley Regional District is a federation of three electoral areas and three municipalities providing sustainable services for residents and visitors to the area. The members of the regional district work collaboratively on services for the benefit of the diverse urban and rural areas of the Comox Valley.