Bylaw Enforcement

Municipal bylaws help everyone enjoy our community. They set basic rules for property maintenance and activities that affect others.

In Courtenay, bylaw enforcement is complaint-based. Bylaw enforcement officers respond to concerns from residents and businesses.

Our goal is to achieve voluntary compliance through education. If that’s not possible, officers may issue a ticket or take legal action.

Contact bylaw enforcement

Bylaw enforcement officers work seven days a week:

  • Monday and Tuesday: 7:30 a.m. to 4 p.m.
  • Wednesday to Sunday: 7:30 a.m. to 5:45 p.m.

To report a concern or ask a question, you can:

We do not respond to anonymous complaints.

Bylaw enforcement policy

Download the Bylaw Enforcement Policy [PDF - 21 KB]