Municipal bylaws help keep Courtenay safe, clean and enjoyable for everyone. They set rules for property maintenance and activities that affect others.
Bylaw enforcement is complaint-based. Officers respond to concerns from residents and businesses, with a focus on education and voluntary compliance. If issues are not resolved, enforcement actions may be taken.
Contact Bylaw Enforcement
Bylaw Enforcement officers work seven days a week:
Monday to Sunday (seven days a week): 8 a.m. to 5:45 p.m.
To report a concern or ask a question, you can:
- submit a bylaw complaint form
- email bylaw@courtenay.ca
- call 250-334-4441 (ext. 5)
We do not respond to anonymous complaints.
Bylaw enforcement policy
Download the bylaw enforcement policy [PDF/22KB]