Multi-residential and commercial collection
The City no longer provides waste collection services for multi-residential buildings (apartments and condominiums), industrial properties, commercial businesses or institutional facilities.
Under the Solid Waste Management Bylaw No. 3113, 2023 these properties must have sufficient garbage and recycling bins to handle all waste they produce.
Property owner and manager responsibilities
Property owners, managers and strata corporations must arrange for waste collection and removal at properties not eligible for the City's curbside collection program.
They are also responsible for ensuring:
- Waste does not accumulate and cause the property to become unsightly.
- The garbage disposal area meets zoning bylaw requirements, including screening and setbacks.
Missed collection
If your collection was missed or you are having problems with your bins, contact your property manager, property owner or waste collection company directly.
Support from the City
The City of Courtenay can provide support to property owners, strata corporations, managers and developers by:
- Offering guidance on waste collection logistics, including volume and access.
- Providing waste diversion information.
- Assisting with educational materials for residents.
- Sharing recycling resources available in Courtenay.